Austin IT Group, LLC

Technology Support for Small Business

Catalog of Services
Communications Consulting and Design
At Austin IT Group we consult with clients to evaluate their video, voice and data needs. We then provide advice and offer proposals based on the analysis of a client's data and telecommunications capacity and goals, and design a custom communications architecture.

Deployment
We also install, terminate and test communications cabling, as well as set up, configure and test software, hardware and network configurations for video, voice and data architectures. 
 

Systems and Network Support
In addition to designing customized systems for clients, Austin IT Group,
also provides systems and network analysis, computer desktop support, and network and systems maintenance services. We support client-server and peer-to-peer networks for both Windows and Macintosh systems.

Hardware Service and Support
Austin IT Group sets up, installs, configures, and tests new hardware. We also conduct system diagnostics to isolate trouble and perform repairs on laptops, desktops and printers.  

Software Service & Support 
Austin IT Group installs, configures, and tests software. We also troubleshoot software in the following categories:
  • Antivirus, Document Creation, Graphics
  • Communications Software, Email Software
  • Software Utilities
  • Productivity Suites
  • Operating Systems (Client & Server, Mac & Windows)

 Network Devices & Services
Austin IT Group installs, upgrades, configures, tests, troubleshoots and patches the following types of devices for both wired and wireless networks:
  • Firewalls
  • Routers
  • Switches
  • Hubs
  • Print Servers

 


Austin IT Group offers the following Data Protection Services:
  • Data backup and archiving
  • Data recovery
  • Adware, spyware and virus removal

Liaison Services
Austin IT Group interacts on behalf of clients to effect delivery of the following:

Cable, Telco and Satellite Company Services
We analyze services and make contact w/ providers on behalf of clients.

Domain Registration & Hosting Services
We effect Domain Registration and Hosting on behalf of clients.

 


End-User Training
  • Operating System Essentials
  • Desktop Applications
  • Desktop Peripherals
  • Productivity Suites
 

Please contact us to discuss your technology needs.